Privacy Policy

Last Updated: January 15, 2023

At Bonzer Impex, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Register on our website
  • Place an order
  • Subscribe to our newsletter
  • Contact us through our contact form
  • Participate in surveys or promotions

The personal information we may collect includes:

  • Name, email address, phone number, and billing/shipping address
  • Payment information (credit card numbers, banking information)
  • Company information for business customers
  • Order history and preferences
  • Communications with our customer service team

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Time and date of your visit
  • Pages visited
  • Referral sources

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us provide you with a better browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about orders, products, and services
  • To provide customer support
  • To send you marketing communications (if you have opted in)
  • To improve our website, products, and services
  • To administer promotions, surveys, or contests
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

3. Information Sharing and Disclosure

We may share your personal information in the following situations:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, and customer service.

Business Transfers

If Bonzer Impex is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request).

With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your personal information when transferred internationally.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to request copies of your personal information
  • Rectification: The right to request that we correct inaccurate information
  • Erasure: The right to request that we delete your personal information
  • Restriction: The right to request that we restrict the processing of your information
  • Data Portability: The right to request that we transfer your information to another organization
  • Object: The right to object to our processing of your personal information

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

7. Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites, products, or services. These third parties have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

10. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Bonzer Impex Ltd
Studio 60, Benjamin Hill
Hallport, OX12 8PJ
United Kingdom
privacy@bonzerimpex.com
+44 222 677 6526